September 30, 2008
Rusty Chinnis Contractor, Inc.
5350 Gulf of Mexico Drive #201A
Longboat Key, FL 34228
Dear Rusty,
Enclosed please find our final payment. The new vanity, granite top, mirror and lighting look wonderful.
We’d also like to compliment you on all the workers who came to prepare and complete the job. Each one was so efficient, neat, came at the appointed time arranged for and left everything in perfect condition. It was a pleasure to have them do the job for us.
Sincerely,
John and Dorothy Cole

First National Bank
Ashton/ Oregon/ Rochelle
March 28, 2008
Dear Rusty,
Maryann and I want to thank Jay, Susan, Pat and your team of great subcontractors for a terrific job on a complete remodel of our condominiums at Beachcomber on Longboat Key. We have done several other projects on Longboat Key, in Illinois and Wisconsin. None have gone as professionally as our project with your firm. It is difficult, to say the least, to do two major renovation projects from 1,300 miles away.
Rusty, even though you like to fish you run a very tight ship. Working with your staff was a welcome experience and the finished product is one we can all be proud to say we did it the right way.
We would not hesitate to recommend Rusty Chinnis Contractor Inc. or work with you on another project if you take me fishing!
Thanks Again
Ron & Maryann Tilton

Dear
Prospective Building Client,
Beginning any construction project
is a time of a good deal of uncertainty and angst. In the
past year, my wife and I started one that had all the makings
of a difficult project. We bought a small house on
Longboat and were looking to renovate and redesign the building.
While we had undertaken three remodeling projects in the last
twenty years, this was the first one that had to be done long
distance as we live in the New York area.
The easy part was the architect – who was a
friend, a really talented guy who was born and raised in Sarasota.
The tough part was finding a contractor we could work with and
felt could anticipate the inevitable countless details that could
change as we went along. Interestingly enough Rusty was
recommended not only by Terry, but by other friends in the area.
As things worked out we went with Rusty’s
proposal and it is safe to say that the results have exceeded
my expectations. A few important points made working with
Rusty and his crew so productive and rewarding. The first
is the intelligence and integrity of everyone involved with his
operation. Estimates are accurate and he is a wizard at
anticipating additional options or small touches that really make
a renovation. Second, when it comes to Longboat and the
surrounding area, Rusty rules. He knows everyone and has
been around for a long time. That’s not a shot at
his age! Lastly and perhaps most importantly, Rusty doesn’t
walk away at the projects end. The punch list was handled
professionally and he was immediately on the spot when two unrelated
problems arose (water and A/C problems not in the scope of our
renovation). This last point I think is what distinguishes
a great contractor from a merely good one.
All of this adds up to an absolutely unqualified
recommendation for an outstanding guy and an outstanding team.
It’s been a real pleasure. Feel free to drive by and
see the results.
Dave Cuthell

Dear
Rusty,
When we first decided
on this extensive remodeling project of our home on Longboat Key,
we were very fearful of a complicated long distance construction
project. You came highly recommended to us, and we are so grateful
we made you our choice.
Your honesty and professionalism in finding
the solution to the most difficult details as well as your efficiency
in completing the smallest request was amazing. Your ideas improved
on what we wanted tremendously. Your subcontractors and decorators
were superb. We have remodeled a house and built a professional
park in the past, but none with such ease.
We will gladly recommend you to any future
clients!
Sincerely,
Edward H. Tiley III
Gina R. Busch

Dear
Rusty,
When Jerry and I decided
to renovate our winter home here on Longboat Key, we were both excited
and a bit apprehensive. Beginning such a large project when we were
living thousands of miles away required some courage as well as
a sense of adventure!
After talking to other condo residents
here at the Castillian and listening to what they had to say about
their remodeling experiences, including their difficulties in acquiring
the necessary permits plus coordinating the many detail people,
we knew we needed a concerned and highly skilled professional on
this end. With recommendations from many condo owners and friends
who knew your work, we put our project in your hands and are we
ever glad we did!
We have loved our experience with your
and all of the professionals with whom you work. After acquiring
all the needed permits and handling all the details, you and your
staff proceeded to answer our questions, quiet our fears, and generally
exceed all of our expectations.
The people you sent to work with us were
absolutely terrific! Their efforts have made our new living space
a beautiful reality.
Jerry and I both want to thank you for
being so good at what you do!
Thank You,
Ellen & Jerry Crozier

Dear Rusty,
This letter is written in
appreciation of a great job done by you in refurbishing our condo
on Longboat Key. The coordination of implementation was somewhat
complex involving us in Germany and our interior designer in Key
West.
When we returned we found the job completed
in excellent craftsmanship. This was indeed impressive; however,
we were even more impressed by what followed thereafter. It was
easy to agree on a small punch list of items needing correction.
You even added to this list items that we had not seen. You had
barely left our place when the first craftsman showed up to make
the agreed upon corrections.
It was a pleasure working with you. We
really felt very good about it all the way and very particularly
at the end.
Sincerely,
Mr. & Mrs. Bobzien

Dear Rusty,
Just a note to tell you
how much we appreciate all of the work, done under your supervision,
at our home. Your coordination with the architect, dealing with
the "city fathers" to get all of their blessings; and
the various and a sundry changes made to our original contract;
all mixed together giving us a truly delightful finished project.
Having been in the Real Estate/Construction
business in Minnesota you were dealing with some tough task masters.
We have high expectations in workmanship and you were able to deliver
and satisfy us.
We thank you for all of the attention you
gave our project. We are enjoying our "finished product".
Thank you for everything.
Sincerely,
Dick & Eileen Hassel

Bob & DJ Phillips
614 Weston Point
Longboat Key, Fl 34228
Dear Rusty,
Bob & I sincerely wish to thank you for
the wonderful job you did in our home. We also want to thank you
for your special concern about being so neat and clean during this
renovation! Recently, some visiting guests commented on how
beautiful the addition looks and how it looks like it has always
been here…. This is the ultimate compliment! Thanks for everything!
Fondest regards,
Bob & DJ

E s s e n t i a l I n d u s t r i e s, I n c.
MERTON, WISCONSIN 53056
CHAIRMAN OF THE BOARDDear Rusty:
Dear Rusty
We want to tell you how lucky and pleased we
are to have chosen you to do our remodeling. From the very
first rough draft to the beautiful finished project we could not
ask for a smoother relationship or a finer quality of workmanship.
You delivered everything we wanted and asked for and
more. Ginny and I dreamed of how it would look, but it superceded
our greatest expectations. The finishing touches have been
praised by all who have seen it.
We have told many about your fine work and are happy
and proud to recommend you. It was such a pleasure to work with
a professional contractor and his fine associates. We are grateful
for your friendship.
Our kindest personal regards,
Jim and Ginny
Wheeler

Dear Rusty,
I have never gone through any
kind of major remodel project. And it was a very scary
undertaking for me. I had heard all kinds of stories about
bad experiences people have had with their contractors. Now
that it is over not only am I going to miss the “subs”
the job turned out beautiful, I now have the dream home I have always
wanted.
I lived here while the project was ongoing and not
only was the job done in a timely manner, the contractors where
very considerate of the fact that I was here. Everyone made
every effort to keep me as comfortable as possible. Whenever
I needed something you and Pat were right there to see that it was
done and done very well. I loved seeing the project take shape
from the tear down to the rebuild.
I know very little about construction but from what
I could see, the very best went into my little condo on the Key.
It may have been a small project for you but it was a very big one
for me and you made no distinction on the fact in the quality of
service you provided.
Thank You
Francine Gietl
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